Lords Hotels & Resorts

Hospitality with Heart – Atithi Devo Bhavah

Lords Hotels & Resorts is a rapidly growing hospitality chain operating across India and Nepal, dedicated to delivering unparalleled hospitality. Guided by the timeless Indian principle of 'Atithi Devo Bhavah' (The guest is God), we transform ordinary stays into extraordinary experiences. Blending modern amenities with rich cultural heritage, we ensure personalised and memorable service for every guest. Whether travelling for business or leisure, Lords Hotels & Resorts promises an exceptional stay. We take pride in being part of the best resorts and hotels in India and Nepal, upholding our commitment to excellence and authentic hospitality.

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About

Lords Hotels & Resorts

With over a decade of dedication to hospitality, Lords Hotels & Resorts has become one of the fastest-growing hotel chains in India and Nepal.

Our commitment to exceptional service welcomes guests from around the world to experience thoughtfully designed, accessible luxury. Every guest has unique needs, and our properties reflect this, offering comfort and personalised service whether you're on a business trip or a family vacation.

Lords Hotels & Resorts provides diverse accommodations tailored to various preferences. Lords Plaza offers a premium experience with a refined design and top-tier amenities, while Lords Prime integrates modern technology and convenience for business travellers and those seeking contemporary elegance. Lords Inn delivers quality and affordability for leisure and business guests alike, and Lords Studio Inn features spacious, home-like apartments ideal for families or groups. For budget-conscious travellers, Lords Eco Inn offers economical stays without compromising comfort, while Lords Resort provides a luxurious retreat in scenic surroundings for a truly indulgent escape.

At Lords, excellence is our mantra, blending timeless values with modern hospitality for a memorable and personalised stay. Proud to be True Value Hotel, we create experiences where luxury meets affordability, making every journey remarkable and unforgettable in India and Nepal.

Pushpendra Bansal
Chief Operating Officer

Mr. Bansal, an engineer, entered the family construction business at 20. For over 25 years, he has completed projects for renowned companies like L&T, ONGC, and others.
In the 1990s, he diversified into hospitality with hotels in Surat and Mumbai. After relocating to the US in 2003, he acquired hotels, motels, and service stations while continuing construction.

Sangita Bansal
Director Lords Hotels & Resorts

Mrs. Bansal holds a post-graduate degree from Rajasthan University and boasts over ten years of hands-on experience in managing hotels in the USA. Her expertise includes roles with renowned names like Most Unexceptional Western and Howard Johnson. Currently serving as a Director at Lords Hotels and Resorts, she navigates the challenges of the hospitality industry with a wealth of practical knowledge.

Rakesh Mathur
Director and Principal Advisor

Mr. Mathur, a hospitality veteran, is now the Director and Principal Advisor at Lords Hotels. With 45+ years of leadership, he was the first CEO of BASS (now IHG) Hotels & Resorts. Beyond, he co-founded the Ecotourism Society of India, advised FAITH & NIT, and is associated with various organisations. A philanthropist, he's the Hon. President of Save The Children India.

Devoting time to the Lords Group, he guides in quality, efficiency, development, growth, and CSR.

Vikas Suri
Vice President - Operations & Development

Mr. Suri stands as a luminary figure in the hotel industry. He has been a pivotal force in shaping the trajectory of Lords Hotels, translating brand vision into tangible success. Vikas's journey intertwines with the remarkable growth of Lords Hotels and Resorts since its inception.

Renowned for his astute professionalism, relentless drive, and exceptional leadership, Vikas has honed his skills through various roles in hotel operations and management. With a rich background working with esteemed hotel chains, he has cultivated a deep understanding of operational excellence and management services aligned with a relentless pursuit of results. Vikas shoulders the vital responsibility of spearheading the group's ambitious growth plans, maintaining its leadership position, and setting new industry standards.

An Alumnus of IHM Lucknow, his illustrious career includes stints at IHCL- Mumbai, Leela Kempinski- Mumbai, Royal Caribbean Cruise Liner- Miami, and the Indian School of Business- Hyderabad.

Sudhir Kumar Jena
Vice President – Corporate

Mr. Jena is an alumnus of the 1988 batch from IHM Bhubaneshwar. By virtue of his vivid experience with leading national and international hospitality chains, luxury malls, and the retail industry, he has the ability to inspire and lead diverse teams. He possesses In-depth knowledge of industry practices, policies, and procedures and is a strategic thinker.

In his current role, he is primarily responsible for driving the organisational vision, operational strategy, growth initiatives, and expansion plans and defining hiring levels to improve efficiency, productivity, and effectiveness within the organisation.

CA. Pradeep Jain
CFO

Mr. Jain, a commerce graduate and FCA, brings over two decades of experience in the hotel industry.

Joining Lords Group in 1996, he has played a vital role in securing funds for its rapid expansion, witnessing its remarkable growth.

Prasad Bal
AVP - Revenue & Distribution

Mr. Bal is a Senior Leadership professional with 20 years of experience in the hospitality industry, specializing in Revenue Optimization and Strategic Growth. Proven expertise in setting up and managing Distribution and Revenue Systems across Indian hotels. Successfully scaled up online business platforms and driven significant improvements in direct bookings for Lords Hotels & Resorts. Skilled in leading CRS teams, fostering strategic online partnerships and alliances, and ensuring effective revenue management.

Strong focus on customer relationship and retention management, channel partner development, and enhancing overall guest satisfaction. Committed to delivering business growth through data-driven strategies and operational excellence.

Ruchita Adate
General Manager - Sales

Ms. Adate, a seasoned hospitality professional with 20+ years of experience, is now a valued member of the Lords family.

Her diverse roles in esteemed establishments showcase business development, sales, and marketing expertise, contributing significantly to their success.

Swadha Mangal
Corporate Marketing Manager

Ms. Mangal is a seasoned marketing professional with over 17 years of diverse experience, Excels in strategic thinking and digital marketing with a strong track record of building brand recognition and driving customer loyalty.

Responsible for developing and executing impactful marketing strategies, managing the brand’s digital and social media presence, crafting compelling content, and analyzing campaign performance. Also oversees public relations, and event management, and collaborates closely with the sales team to accelerate business growth.

Gangadhar Chilka
Director Development

Mr. Chilka, with 36 years in the tourism and travel industry, has significantly contributed to destination marketing and the incredible India campaign.

His roles within the Ministry of Tourism, Government of India, have focused on enhancing global tourism and cultural connections, making his expertise a vital asset to our brand's strategic vision.

Rahul Kharat
Corporate HR

Mr. Kharat is a seasoned HR professional with over 20 years of extensive experience in the hospitality industry. He has studied MBA in Human Resources and has a proven track record of working with reputed organizations.

He leads the HR and administrative initiatives in the Lords Group. His deep understanding of HR strategies, employee engagement, and organizational development plays a pivotal role in fostering a productive and motivated workforce while aligning HR initiatives with the organization's goals.

Roushan Kumar
GM – Development & Pre-Ops

Mr. Kumar brings 16 years of experience in hotel and club operations and business development. He has worked with well-known hospitality brands across India.

At Lords Hotels & Resorts, he is responsible for new alliances and preopening of new hotel projects and handing over the property from projects to the unit operations team.

Sahil Bhargava
Corporate GM

Mr. Bhargava is a seasoned hospitality professional with over 20 years of experience in the hospitality industry. He has held leadership roles with renowned hotel chains. He has expertise in sales, operations, pre-openings, business development, and operational excellence.

With a strong background in managing diverse portfolios and delivering exceptional guest experiences, he brings a wealth of knowledge and strategic insight to the group. In his current role, he will be overseeing the pre-opening projects, growth, and expansion plans in western and central India.

Axat Sharma
GM – Learning & Development

Mr. Sharma is an accomplished professional in the Learning & Development sphere. He holds a diploma in hotel management from IHM Mumbai and has completed MBA in Human Resources from ICFAI. Having worked with reputed hotel chains, he has honed his expertise in talent development and organisational growth.

Mr. Sharma now joins the Lords family to lead its Learning & Development initiatives, bringing his passion for nurturing talent and driving excellence to the forefront. His rich educational background and industry experience make him a valuable asset in fostering a culture of continuous learning and professional development within the organisation.

Shiladitya Mukherjee
AVP Gujarat

Mr. Mukherjee oversees the operations of the Gujarat region, in addition to his core focus to manage the P&L of Lords Plaza Surat, which is the flagship hotel of the group.

With over 15 years of dedicated service to this company, he brings extensive experience and expertise to drive success in every aspect of our operations.

Shailej Teri
AVP Nepal

Mr. Teri is responsible for managing operations, sales, pre-opening, and business development in the Nepal region. Specialising in pre-opening hotel projects, he collaborates with project teams to ensure seamless execution from design and procurement to recruitment and brand management.

He excels in designing and implementing training programs to instill a customer-focused mindset and foster team spirit among employees, ensuring the utmost satisfaction of the organisation.

Ratnadeep Bhalerao
IT Manager

Mr. Bhalerao leads IT and is responsible for the safety, security, and stability of the electronic data and eProtocol compliance. He supports the units for all hardware, software training, and maintenance. He drives all the IT policies and does property audits for any IT breach.

Jitendra Sharma
Area Head – Rajasthan

Mr. Sharma plays a pivotal role in guest satisfaction by ensuring high standards of service, addressing guest concerns promptly, and constantly seeking ways to enhance the guest experience. He oversees the smooth functioning of multiple hotels in the Rajasthan region

Prateek Sharma
Area Head – Saurashtra West

Mr. Sharma is a seasoned hospitality professional with 25 years of experience. He has worked with various reputed national and international hotel chains.

In his current role, he is spearheading the P&L operations of Lords Plaza Somnath apart from overseeing the operations of Floatel by Lords – A Floating Restaurant at Diu and a few other properties in the region.

Jaydeep Vithlani
Area Head – Saurashtra Central

Mr. Vithlani is a BHTM and commerce graduate and comes with vast experience of over 17 years in various verticals of hospitality management that include hotel operations, facilities, project management, and pre-openings. In his current role, he is responsible for the operations and management of Ankleshwar and Dahej Properties.

Pritesh Solanki
Area Head - Saurashtra South

Mr. Solanki is responsible for the P&L and performance of multiple hotels in his region. He is a team player and works with unit managers in setting goals, managing budgets, developing marketing strategies to drive business, analysing financial reports, and ensuring that each property operates with optimum efficiency while controlling, maximising profitability and maintaining brand standards compliance.

Clement Chettiar
Area Head - Vadodara & Gandhidham

Mr. Chettiar is a seasoned hospitality professional with over 30 years of experience working for reputed national hotel chains since 1992. Currently the Unit Head at Lords Hotels & Resorts, known for his expertise in guest relations, team leadership, and financial acumen, Mr. Chettiar has significantly contributed to in enhancement of guest satisfaction and operational efficiency.

Lords Hotels & Resorts

Hospitality with Heart – Atithi Devo Bhavah

Lords Hotels & Resorts

Lords Hotels & Resorts

70+

HOTELS

15

STATES

3

COUNTRIES

Vision

Promise

Mission

Value

Promotors & Management

Pushpendra Bansal
Chief Operating Officer

Sangita Bansal
Director Lords Hotels & Resorts

Rakesh Mathur
Director and Principal Advisor

Vikas Suri
Vice President - Operations & Development